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Customer Support tools

Answer customers across every channel. Here are 4 options, ranked by our editorial rating.

Help Scout

★★★★☆

A simple, human help desk.

  • Shared inbox
  • Simple to run
  • Friendly tone
$ Small support teams AI

Intercom

★★★★☆

Messenger-first support with strong AI.

  • Great messenger
  • Strong AI agent
  • Proactive support
$$ Product-led support AI

Zendesk

★★★★☆

A scalable customer support suite.

  • Powerful ticketing
  • Omnichannel
  • Strong reporting
$$ Scaling support AI

Freshdesk

★★★★☆

An affordable, easy help desk.

  • Affordable
  • Easy setup
  • Free tier
$ Budget support teams AI
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